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Privacy Policy
Introduction


The page is a guide to how we collect, store, use and protect your information both public and personal information. It is very important that you read through the page before using the services of our site.

If the information cannot be used to identify a specific person, we do not consider the data as information. In that case, you can expect a call from our customer service team to help you complete a purchase or help you with any other service. Any information procured through our customer service team will be considered as private information which will be saved, used and stored according to the company policy. By giving your personal information you consent to use your personal information with accordance to our privacy policy.


The collection of your personal information

As part of the registration process of this, you will be asked to provide accurate personal information namely your name, your business address, your warehouse address,  your email address with your telephone number as well. Additionally, we may need your identity information, this may need you to provide us with valid ID proof such as a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license.

We will need to know financial information from you as well, such as credit card information, bank account details etc. you will be asked to input this information into my account section of your account. We will be using this information for the payment of any purchases, or for the fulfilment of the orders. Once your registration is complete, you are only supposed to enter your financial information in your “my account section in your profile”. The information on the “My account” section is not shared with anyone.

Sometimes we also take additional information from you such as your browsing patterns, your Internet protocol (or IP) which is assigned by your internet provider. We also collect information about your computer and your browser type. This information will be used to provide you with a better experience for you on our website.


Our use of your personal information

We only use your personal information for providing services and customer support. For example, we use your financial information for transactional purposes only. Your address will be shared with logistics service personnel for picking up orders or delivering returns. Your email id will be used to send and receive information from our customer service team and with the third party vendors as well. To better the implementation of our privacy policy with our user agreement with you.

Even though we value your privacy we may disclose your personal information when requested by law enforcement officials, government agencies, or under order from a court of law. We can also disclose your personal information when following a legal procedure as well. This information we disclose is made on the good faith that it will curb, stop and any other illegal activities related to your account. Violation of user agreement will automatically start a legal proceeding to deletion of account depending upon the scale of illegal activity. 

In case of sale of Dragongateapp.com and or of its parent company, your personal information will be transferred so as to not to lose your shopping privileges on this website. We are your information with third parties, so as to provide you joint content and services.


By registering with us on the website, you give consent to receive promotional emails to ur registered mail id. The degree of receiving these or as to fully unsubscribe from this service, you can opt out by clicking the appropriate links on the email.

Cookies Policies

Like many websites, this site also uses cookie technology, a small harmless file will be placed inside your operating system when using this site. This helps us to identify your browser and any other browser-related information.

Cookies do not contain any of your personal information, cookies help us to improve your overall experiment on our website. You can always decline to allow cookies to be downloaded into your operating system.


No spam emails

We do not promote, allow or tolerate spam of any kind. The promotional activities of sellers have to go through us before they used in promotional activities. Sellers are not allowed to create their promotional email campaigns are emails are also not supposed to be confused with our promotional emails. To report any kind of spam please email or just forward the mail XXXX@XXXX.com . We ourselves scan sometimes automatically and manually check for spam, phishing attacks and for any other illegal activities.

We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to spam@dragongateapp.com or spoof@dragongateapp.com. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
Protecting your personal information


Limitation of Liabilities

 

By law, dragongateapp.com, extending to its employees of all levels, agents, affiliates is not liable for any damage, loss whatsoever is it indirect, indirect, incidental, special or consequential. Dragongateapp.com is not liable for loss or damage of profits, business, goodwill, opportunity, data or any other tangible or non-tangible element related to your business. In case of a negative impact from using dragongateapp.com, you can always discontinue the site entirely on your own discretion. In case of a negative impact due to unauthorised use of dragongateapp.com, you agree that it was due to your neglect.

Listed below some of the situations where Dragongateapp.com cannot be held liable.

  • Dragongateapp.com is not liable if there has been of a contract between the buyer and seller, the issue has to be solved by parties without involving dragongateapp.com. Dragongateapp.com is required to play a role interlocutor in a dispute between the buyer and the seller.
  •  Dragongateapp.com is not responsible for any lapse in performance, damages or delay in case of the delivery, this extends to goods and items lost transit. Dragongateapp.com do not take any legality or safety of the product and items. In case of a seller failing to meet the high standards set by dragongateapp.com.
  •    All the warranty and guarantee of the products shown on the site are given by the seller by proxy of the brand. Dragongateapp.com do not have a stake in this claim, in case of a dispute, dragongateapp.com do not have any liability in this matter.
  •  In the website dragongateapp.com there may be links to multiple third-party sites, the content on those are not in the control, dragongateapp.com do take any responsibility for the authenticity of the information to provided there.  
  •   Users agree with the seller about the terms of conditions of the product or service’s logistics and delivery arrangements. When the delivery or logistics is provided by dragongateapp.com it will by wings.ae, go through their terms and conditions for a better understanding.
  •   Dragongateapp.com is not responsible for any mistakes, omission or errors due to any of our third parties


GENERAL CONDITIONS 

We reserve the right to terminate a seller’s account service to anyone for any reason at any time. You understand that your content (personal data, statistical data, not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

 

 Accuracy, Completeness And Timeliness Of Information Of Your Products

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

 

PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

 

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Account Suspension

Dragongateapp.com can suspend and delete the membership of any individual or business if found there has been a breach of contract and mutual understanding with dragongateapp.com.

 

Below mentioned items cannot be sold or can be bought from the dragongateapp.com

 

Financial instruments such as shares, bonds, and debentures.

Any animal-related products (living and or dead)  or part of animals such as antlers, horns, tusks, animal skin, feathers, teeth and any other animals products sharing descriptions of the above mentioned banned items.

Weapons of any nature

There is no sale of Intoxicating substances such as liquor or tobacco, this ban of the sale of intoxicating substances extends to drugs which are meditative and sedative in properties.

Religions items extending to books and artefacts extending to all items which could hurt any religious sentiments.

Antiques and art, the existing laws ban dragongateapp.com to deal in such items.

Selling used a smartphone or feature SIM card, with an exception with the permission of operators.

Selling items which counterfeit, fake, damaged as some of these products can harm can use the buyer

Chemical substances which are corrosive and toxic.

 

 Notice and Relationships
None of the points mentioned in the user agreement deems a partnership or agency between you and dragongateapp.com. You do have a stake in or in the working of dragongateapp.com. Any legal notice sent to dragongateapp.com has to be sent to XXX@dragongateapp.com along with a physical copy sent to dragongate. On receiving any notice an acknowledgement will be provided by dragongateapp.com by an email.


Disputes
In case of any dispute, difference, claim or misunderstanding, dragongateapp.com will have a good faith negotiation mutually over a gentlemen’s understanding. These negotiations will undergo over a 30 day period. In case the dispute, claim, a difference is solved in this 30 day period, this matter will be escalated to legal authorities.  This dispute will be done on the arbitration rules of UAE justice. The number of arbitrators is one, as to be decided by both involved parties. If both the parties cannot get to an understanding one nominating an arbitrator, then an arbitrator provided by any court coming under the administration of UAE courts. All the proceedings will be done in the English language. Dragongateapp.com reserves the right to seek interim relief from a competent authority irrespective of the state of the arbitration process.

Transfer of liabilities and obligations
By agreeing to these terms and conditions, you grant dragongateapp.com the right to transfer all or any of its rights, obligations, benefits and liabilities to another without your permission. Dragongateapp.com will notify you about the transfer of digital assets. You may not at any given time, without prior permission from dragongateapp.com transfer all your rights, benefits or liabilities under this user agreement.

General
If any clause of this user agreement is invalid, void, nulled for any reason, it does not affect the validity of any other clauses in this user agreement. This user agreement will or can be amended from time to time, it is advised for members to check for updates frequently. No person who is not a party of this user agreement can enforce any of these rules on any of our members. In the case of translation of this text to any other language, the English interpretation of the text will prevail everywhere.

 

Governing Law
This User Agreement is governed by and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

 

© 2018 Dragongate. All Rights Reserved | Privacy Policy | Terms & condition

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